Support

Email support@vigordigital.org for help with your account, sign-in, rewards, privacy or deletion. Include the email address on your MedBuk+ account and a short description. Never send us your password or sign-in codes.

MedBuk+ is operated by Axcel Healthcare Sdn. Bhd. (registration 202001017559 (1373879-U)), G-5 & G-6, Blok Anggerik 1, Jalan Berkat 15, Taman Malim Jaya, 75250 Melaka, Malaysia.

The MedBuk+ Android app is published on Google Play by Axcel Healthcare Sdn. Bhd.; the iOS app is published on the App Store by VIGOR DIGITAL SOLUTION SDN BHD on behalf of Axcel Healthcare Sdn. Bhd. Axcel Healthcare Sdn. Bhd. remains responsible for the service and your data.

Account deletion: in the app at Settings → Delete account, or see our Account Deletion page. Privacy requests such as access or correction: email us; see our Privacy Policy. Rewards that cannot be redeemed: email us with the offer name and the claim confirmation shown in the app. Safety concerns about another member: use the report option in the app, or email us.

We cannot give medical advice or interpret your readings. Please speak to a qualified healthcare professional. MedBuk+ is not an emergency service; in an emergency, contact your local emergency services.