Support
- Version
- 1.0.0
- Effective date
- 3 October 2026
Contents
1. Contact us
Email support@vigordigital.org for help with your account, sign-in, rewards, privacy or deletion. Include the email address on your MedBuk+ account and a short description. Never send us your password or sign-in codes.
MedBuk+ is operated by AXLE HEALTHCARE GROUP SDN. BHD. (registration 1589599U / 202401043753), G-5 & G-6, Blok Anggerik 1, Jalan Berkat 15, Taman Malim Jaya, 75250 Melaka, Malaysia.
2. Common requests
Account deletion: in the app at Settings → Delete account, or see our Account Deletion page. Privacy requests such as access or correction: email us; see our Privacy Policy. Rewards that cannot be redeemed: email us with the offer name and the claim confirmation shown in the app. Safety concerns about another member: use the report option in the app, or email us.
3. Health questions
We cannot give medical advice or interpret your readings. Please speak to a qualified healthcare professional. MedBuk+ is not an emergency service; in an emergency, contact your local emergency services.